PTE Help Center: FAQs for test takers

Find frequently asked questions for your test

Policies

   

For all test-related policies and guidance, please see the Policy Center.

Visit our PTE Academic scoring and PTE Core scoring pages for key information and downloadable Score Guides.

Feedback, issues, and complaints

   

We hope to make every experience with us an excellent one, but we know sometimes things can go wrong. If you have a comment or complaint, we encourage you to contact us, so that we can improve our levels of service.

Learn how to share feedback, or report an issue or complaint.

Help center topics

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