Teacher profile: Sharing the learning journey with PTE teacher Kelly Hoo

PTE Author
PTE Author
Image - Kelly Hoo #iteachPTE
Reading time: 6 minutes

Kelly Hoo is an English teacher based in Malaysia. She works with people from all over the world, helping them to prepare for PTE. But when Kelly first began learning English, she found it really difficult. She certainly never dreamed that one day she would be teaching English and running her own company!  

From student to teacher  

So how did Kelly go from learning English, to teaching other people how to get the score they need in PTE?  

Kelly’s first language was Mandarin, and she struggled a lot when first learning English. “I started my journey with IELTS,” she explains, “and then I discovered PTE.”  

Kelly was learning English in order to attend the University of Melbourne, where she studied for a Bachelor of Commerce. “I always thought I’d be an accountant,” she laughs. “But it wasn’t meant to be!”  

After graduating, Kelly went to work for Unilever, a big multinational corporation. But she found herself giving advice to people learning English, and being able to help people on their language-learning journey was really rewarding.  

“It started with sharing tips with other people who were learning English,” she says. “I’d been through the journey, so when I saw people struggling, I would always give them recommendations and advice.”  

Starting her own company 

From those small beginnings, Kelly went on to become a full-time teacher. The next step was starting her own English teaching company, Master PTE, where she is able to combine her passion for teaching with the expertise she gained in her business degree.   

But Kelly credits her success to the people around her. “It’s not just my own hard work,” she says. “Our team at Master PTE is amazing. My colleagues work so hard and do such a good job. Without them, I wouldn't be here, sharing my experience.”  

The company is now four years old, and in that time Kelly and her colleagues have helped lots of students build their English skills, prepare to sit PTE, and get the score they need.  

Helping students set manageable goals  

The team at Master PTE teaches students of all ages and levels, from all over the world, in a mix of online and in-person classes.  

“Thanks to Covid, we’re now doing hybrid classes,” explains Kelly, “a mix of online and face to face. Our clients are mainly working adults or students, so they’re very busy, and they need that flexibility.”  

At Master PTE, Kelly and her colleagues help students to break the big goal of getting the PTE score they need into smaller, more manageable goals.  

“We don’t ask them to do ten exam tasks in a day, because it’s impossible,” says Kelly. “We focus on what’s doable - a little bit of preparation each day, to make it easier for our students and give them a feeling of achievement, and the satisfaction that comes from that.”  

The skill that Kelly’s students struggle with the most is speaking. It’s a cultural problem, Kelly says, as in Malaysia, people are worried about making mistakes. “We want to boost their confidence and tell them to express themselves. I always tell students, Don’t be afraid to make a mistake. Just say what’s on your mind - it’s ok, we don’t judge people at Master PTE!”  

Speaking to a computer can also be a challenge for some students, but for others, a computer-based exam like PTE helps with their confidence. They prefer to speak to a computer rather than a human examiner.  

Kelly’s students are her inspiration  

One of the things Kelly loves about her job is meeting people from all over the world. “We have students from Japan, from Botswana, from India. It's amazing to connect with people and learn about their culture, their stories. The learning is definitely a two-way street in our classes!” she laughs.  

One of Kelly’s most inspirational students was from India. He was planning to sit PTE in order to move to Australia with his wife and young children. “When I first spoke to him, his English was at a really low level,” she explains. “I thought he would need a lot of preparation.”  

He started studying with Kelly, preparing for the test, and working hard every evening. “He was really burning the midnight oil,” she says, “as he was working full time too. He put in so much hard work, but he was doing it for his family, for his kids’ future, to give them a better life. I really admired his spirit - and I was so happy in the end when he got the score he needed after just two months of studying!”  

The importance of perspective 

Kelly has one piece of advice for other PTE teachers: always try to think from the students perspective.  

“Teaching English is easy for us,” she says. “We use English everyday. That’s why it’s so important to put yourself in your student’s shoes. Make sure they can absorb and retain the information you are teaching them.”  

From time to time, Kelly studies a new language like German, or Japanese, just to remind herself what it’s like to learn a new language.  

“I understand where the students are coming from,” she says. “I’ve been a learner too, and learning English as a second language isn’t easy.”  

That’s why Kelly is so focused on understanding each student’s situation, and making things a little easier for them by supporting them and creating a community that they are part of.  

“I always tell them, Don’t give up!” she says. “Learning can be fun and interesting.”  

Learn more 

For more insights into PTE preparation, have a look at the PTE blog, where you’ll find inspiration, advice, and lots of useful resources such as free lesson plans and preparation tools. And if you’d like to be featured on our PTE teacher profile series, just fill out this form!

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    Should you hire a migration agent to move to Australia?
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    Are you planning to move to Australia? The visa process for any country can be confusing – and it’s normal to have some unanswered questions along the way. That’s why many people turn to migration agents for help.  

    In this blog, we’ll take a look at what exactly a migration agent can do for you – and what you should keep in mind if you decide to hire one:  

    What is a migration agent? 

    A migration agent provides immigration advice and assistance. In Australia, they’re registered with the Office of the Migration Agents Registration Authority (OMARA), which is part of the Department of Home Affairs. All qualified agents are authorized by the Australian government to provide their services.  

    While you don’t need to work with a migration agent to apply for an Australian visa, they can help make the process a little less stressful. Migration agents can:  

    • Complete your visa application 

    • Help you understand the dos and don’ts of the visa application process 

    • Prepare all required documents 

    • Contact the Department of Home Affairs about your application

    To find one, you can search the Register of Migration Agents on the OMARA website. If you haven’t moved to Australia yet, keep in mind that there are registered Australian migration agents based around the world. You can check if there’s an agent working close to you using the search tool.

    You might be interested in our Australian student visa application guide.

    The advantages of hiring a migration agent 

    Now that you know what exactly a migration agent does, what are some advantages of hiring one? 

    They’re experts in their field  

    For some people, working on a visa application alone can be overwhelming. There are detailed instructions to keep in mind, and you want to make sure everything is done perfectly. Hiring a migration agent can lessen a lot of the burden. They’re experts in their field, have up-to-date knowledge on Australian migration law, and have helped numerous other people with successful visa applications.  

    Since migration agents follow a Code of Conduct, they’re also obliged to act in your best interest. This means they’ll provide you with professional immigration advice throughout the whole visa process, and should be just a phone call away whenever you have any questions.  

    They could help streamline the process 

    Migration agents know which documents are required and how to best prepare them. And according to OMARA, submitting an application that’s properly prepared can make it easier to get a faster decision on your visa.  

    If you hire a migration agent, you’ll also have someone to represent you in your dealings with the Australian government. Migration agents can reach out to the Department of Home Affairs on your behalf – for example, if your situation has changed or to ask about processing delays. This can save applicants a huge amount of time.   

    They can provide support in English  

    Understanding immigration paperwork can get complicated, even if you’re fluent in English. So if you’re an English learner, working with a migration agent to complete your application can be incredibly helpful.  

    Keep in mind that migration agents aren’t there to translate or interpret documents for you. But working with someone who speaks English fluently to prepare your application can help ensure you don’t miss anything.  

    The challenges of hiring a migration agent 

    Of course, choosing to work with a migration agent is a big decision. There are a few things to keep in mind before you decide to hire an agent – or rather, work on your own.  

    Migration agents can be expensive 

    Working with a migration agent is expensive; their services can sometimes cost thousands of dollars. Each migration agent can set their own price. But the fee will usually depend on what visa you’re applying to, how much help you need, and how much experience your migration agent has. Before signing on with an agent, OMARA recommends speaking with at least three professionals to compare how much they charge. 

    Overall, moving to Australia is a big investment. So if you’ve researched the visa application and are confident you understand all that’s required, you might decide it’s better to complete the visa process yourself. 

    Watch out for unregistered agents  

    In most cases, only registered agents can legally give you immigration advice. However, there are people who pretend to be registered agents, which opens the door to immigration fraud. There are also unregistered agents who might not have knowledge of immigration law, could give bad advice, or could lose important files.  

    On the other hand, as we mentioned above, registered migration agents have to follow a Code of Conduct – which offers you a range of protections. If for some reason you’re unhappy with your agent, OMARA can also help you to resolve disputes.  

    Learn more about the risks of working with an unregistered agent on the OMARA website.  

    There’s no guarantees  

    It’s important to remember that simply hiring a migration agent does not guarantee your application will be successful. There are many factors that influence a successful application, some of which may be outside even the best agent’s control.  

    Overall, it’s important to do lots of research before deciding to hire a migration agent. Once you understand what’s required in the visa process, ask yourself: do I feel confident completing the application on my own? Will I be able to invest the time needed to prepare the application well?  

    And do I have friends who can recommend a good migration agent, if I choose to work with one?  

    Don’t forget… 

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    Learn more about how our English exams can help you move to Australia. 

    We are not immigration agents. For all up-to-date information about visa rules and regulations, see the official guidelines on the Australia Department of Home Affairs website.

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    Types of loans for international students
    By PTE Author
    Reading time: 6 minutes

    No matter where in the world you choose to study, it’s important to take into account the financial cost of living abroad. Tuition, rent, textbooks, and transport can all be big expenses. But because of visa restrictions, not all students are able to work enough hours to support themselves while studying. 

    In this, many international students might need to take out private student loans.  So, let’s explore what loan options are available for students – including in popular study destinations like Canada, Australia, the U.S., and the U.K.  

    Where can I find a private student loan? 

    Many countries have student loan systems in place to help learners fund their education. However international students are usually not eligible for these loans – only citizens, permanent residents, and those with protected status in a country can apply.  

    On the other hand, there are lots of private loans for international students. Your eligibility will depend on what country you’re studying in. For example, in some countries, you’ll need a co-signer. In other countries, you’ll need to show you have a regular source of income.  

    Loans for students studying abroad are available from various sources, including:  

    • Local banks 

    • Non-bank lenders and private student loan programs (popular in the U.S.) 

    • Universities  

    While searching for student loans, we always recommend checking with your university first, as these loans usually come with better terms. For example, the University of Sydney in Australia offers loans of up to $1000 AUD ($777 USD) that are interest-free and payable within 12 months, as well as $2000 ($1550 USD) loans that can be paid back up to two years after graduation.  

    Private student loans by country 

    Private student loans differ by country. So, let’s take a look at what’s available for international students in these four popular study destinations. 

    Australia 

    It can be expensive to study abroad in Australia. According to the Australian Government, tuition for international students perusing a bachelor’s degree can cost between $25,000 – $45,000 AUD ($19,425-$34,966 USD) a year. Likewise, the cost of living can be about $21,000 AUD ($16,317 USD) for 12 months. Of course, these costs can vary depending on your institution and where you study in the country.  

    But, the good news is that on an Australian student visa, you can work up to 40 hours every two weeks. 

    As an international student, you won’t be able to access Australia’s Higher Education Loan Program (HELP). But you can explore the following to help further fund your studies:  

    • Short-term and long-term loans from a university. Dozens of universities offer loans to international students, just like the ones from the  we mentioned above. For example,  offers students loans up to $5,000 AUD ($3,883 USD). The even gives out student loans of $200 AUD ($155 USD) in case of emergencies, like if you’ve lost your wallet or are short on cash. 

    • A secured personal loan with a private bank, in which you offer an asset as collateral. 

    • An unsecured personal loan. With these, you don’t have to offer an asset as collateral, but interest rates are generally higher. Banks across Australia offer these types of loans. One example is Westpac.  

    Read more: Australian student loans for international students 

    The U.K.  

    On average, students in the U.K. spend about £795 ($1,100 USD) a month on living expenses, and for international students, tuition for a Master’s Degree can be between £5,000-17,000 ($6,983-$23,743 USD) a year. With Brexit, EU/EAA citizens will now considered international students.  

    So, what loan options do foreign students have? 

    • A foreign-enrolled loan. Students can apply to these to fund their education abroad – but it depends on what countries you come from the U.S. and what university you’ll attend. Students from, for example, can be eligible. 

    • Bank loans for students studying abroad from your home country.

    • Private student loans for foreign learners in the UK. Future Finance, for example, offers 

      flexible loans to international students. 

    Read more: UK student loans for international students  

    The U.S.  

    The U.S. is one of the most expensive places to study as an international student. The cost of living can range between $1,000 – 3,000 USD per month, depending on where in the country you settle. Tuition for a four-year bachelor’s degree can cost roughly $40,000 USD at a public university and can reach past $50,000 USD at a private university.  

    However, there are lots of student loan options available. These loans can be quite a long-term, and students might be able to repay them over the course of up to 25 years.  

    • Banks and online lenders. Loans from these sources often require a U.S. co-signer with good credit history. Organizations like Assent and Discover provide loans to international students. 

    • An online lender that doesn’t require a U.S. co-signer. MPOWER Financing, for example, offers loans for international students without a co-signer.

    Canada 

    Tuition fees at Canadian universities and colleges can vary – international students can expect to pay between $1000-30,000 CAD ($794-$23,830 USD) a year for a bachelor’s degree. Living costs depend on what city you study in but can range between $800-$2000 CAD ($635-$1588 USD)  a month.  

    International students in Canada have a few loan options: 

    • A bank loan from your home country. Like many countries, Canada requires students applying for a visa to show they have enough money to cover their expenses

       – making getting a loan from home a good first option.

    • A student line of credit from a Canadian bank. With these, you have a set limit (just like on a credit card) and only have to pay back the money you actually use. Learn more about the student line of credits on the Government of Canada website.   

    • Private companies. For example, MPOWER Financing also offers loans to international students in Canada without a co-signer.  

    This isn’t an exhaustive list. But we hope this article provides you with a good starting point and helps you understand where to begin looking for student loans to fund your education. Remember, it’s important to shop around for the loan that works best for you – there are lots of options out there. 

    Preparing to study abroad?

    PTE Academic can help you get one step closer. Our computer-based, unbiased language test is accepted by governments and higher education institutions around the world as proof of English proficiency. 

    Find out more about the test or book your PTE Academic test today.

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    How to write a personal statement for your UCAS application
    By PTE Author
    Reading time: 6 minutes

    Applying to university and college is an exciting experience. However, it can also be nerve-wracking. After all, the UK’s Universities and Colleges Admissions Service (UCAS) manages three million applications each year.  

    So, how can you make your application stand out? Writing an interesting, enthusiastic and genuine UCAS personal statement is one of the best ways to catch an institution’s attention.  

    But if you’re still not sure what to write about, there’s no need to panic. In this blog, we’ll explore how to write a UCAS personal statement that will open doors – including how to brainstorm ideas and some UCAS personal statement examples.   

    What is a UCAS personal statement for? 

    A UCAS personal statement is all about you, and it’s your time to shine.  

    In it, you’ll talk about why you’re interested in what you’re applying for. You’ll also talk about your skills, and how they’ll help you succeed in your studies. It’s a good idea to use concrete examples, and talk about how you have already used these skills in your life.   

    Institutions want to see why you’ll make an excellent student. So, don’t be shy – you’ve got to sell yourself! 

    How to brainstorm ideas 

    We know it can be hard to write about yourself. That’s why we always recommend brainstorming ideas before you begin. This will make your writing process a lot more efficient, and let you communicate your thoughts better. Here are some things that can help:  

    Write a list 

    Make a list of all the topics you may include in your personal statement. Separate the list into three parts: why you’re applying, what you’re interested in, and what skills you want to highlight.  

    Write down everything that comes to mind. With all your thoughts on the page, it will be easier to narrow down the most important ideas.  

    On their blog, UCAS also shares a great tip. “Every course you can apply for is listed in our search tool, together with entry requirements and a description of what it covers. Find the courses you’re interested in and try to match up your strengths and experiences to the course requirements,” they write.   

    Think about what makes you unique

    What makes you special? Perhaps you’ve overcome a big challenge, or have an interesting hobby. Write about whatever comes naturally to you. This will ensure your statement is genuine. It’ll also make your personality shine through. If you’re an international student, don’t forget to talk about why you want to study in the UK.  

    Talk to your teachers or mentors

    If you’re still stuck for ideas, ask your teachers or mentors to help. What do they think makes you a unique student? You never know: they might even point out some transferable skills you didn’t realize you had.  

    Use the tools designed by UCAS

    Don’t forget to check out what resources are on the UCAS website. The UCAS personal statement brainstorming worksheet is a very helpful tool, for example.  

    We also recommend taking a look at the UCAS personal statement builder. This will help you think of topics to write about, and understand how to put your statement together.  

    How to structure your statement 

    There is no right or wrong way to structure your UCAS statement. It all depends on what information you decide to include – and sometimes, even what institution you are applying to.  

    This video by UCAS explores one way to structure your statement. It suggests including: 

    • A catchy introduction that talks about why you’re so excited about the course.

    • A middle paragraph that talks about why you’re so interested in the course – which includes concrete evidence and the skills that’ll help you succeed.

    • And a final paragraph that talks about why you’re so unique.

    Many universities and colleges also have tips on how to structure a UCAS personal statement. So, you should always see what advice the institutions you are applying to have to offer. The University of Sussex, for example, recommends applicants focus 80% on why they want to study the course and just 20% on their skills.  

    And Amy Smith, who works in admissions at Nottingham Trent University, recommends focusing on your skills first. “Put your notes in order according to what the course you’re interested in is looking for. If you have any skills and experience relevant to the entry requirements, make sure you say so at the start of your personal statement,” she said in a popular UCAS blog.  

    As you can see, there is lots of different advice out there. So, just do your research and focus on what works best for you.  

    But don’t forget: you must stick to the word count. So just how long is a UCAS personal statement? It can only be up to 4000 characters or 47 lines – including spaces. 

    Personal statement examples  

    Many institutions provide personal statement examples. These are great for inspiration – especially if you are struggling with how to start or how to end a UCAS personal statement. 

    We especially like the list of examples the University of Essex has put together. They provide examples of personal statements for more than 2 dozen areas of study. None of the statements are perfect – each has their own set of strengths and weaknesses. But with this, students get an excellent idea of what institutions are looking for.  

    You can take a look at their examples here. 

    Dos and Don’ts  

    We’ve covered a lot of information in this blog. So now, let’s quickly take a look at some dos and don’ts for writing a UCAS personal statement.  

    Don’t

    • Don’t mention any institutions by name. Your application will be sent to all the universities and colleges you are applying to

    • Don’t plagiarize. UCAS uses software to detect this

    • Don’t include jokes or informal hyperboles. This is meant to be a formal document. Still, do make sure you write in plain English 

    Do  

    • Do start your application early and have others read it over. The UCAS has a great timeline to help you plan, which you can check out here  

    • Do be honest and genuine. You’re great – so just put your best foot forward!

    • Do be enthusiastic. Let admissions staff know how excited you are to be applying for the course; they want to offer a place to students with great attitudes

    Ready to apply to study in the UK? 

    At PTE Academic, we want to help you get there. Our secure English language test is accepted by 99% of universities across the UK – and you can check out our minimum score requirements for UK universities here.