Kelly Hoo is an English teacher based in Malaysia. She works with people from all over the world, helping them to prepare for PTE. But when Kelly first began learning English, she found it really difficult. She certainly never dreamed that one day she would be teaching English and running her own company!  

From student to teacher  

So how did Kelly go from learning English, to teaching other people how to get the score they need in PTE?  

Kelly’s first language was Mandarin, and she struggled a lot when first learning English. “I started my journey with IELTS,” she explains, “and then I discovered PTE.”  

Kelly was learning English in order to attend the University of Melbourne, where she studied for a Bachelor of Commerce. “I always thought I’d be an accountant,” she laughs. “But it wasn’t meant to be!”  

After graduating, Kelly went to work for Unilever, a big multinational corporation. But she found herself giving advice to people learning English, and being able to help people on their language-learning journey was really rewarding.  

“It started with sharing tips with other people who were learning English,” she says. “I’d been through the journey, so when I saw people struggling, I would always give them recommendations and advice.”  

Starting her own company 

From those small beginnings, Kelly went on to become a full-time teacher. The next step was starting her own English teaching company, Master PTE, where she is able to combine her passion for teaching with the expertise she gained in her business degree.   

But Kelly credits her success to the people around her. “It’s not just my own hard work,” she says. “Our team at Master PTE is amazing. My colleagues work so hard and do such a good job. Without them, I wouldn't be here, sharing my experience.”  

The company is now four years old, and in that time Kelly and her colleagues have helped lots of students build their English skills, prepare to sit PTE, and get the score they need.  

Helping students set manageable goals  

The team at Master PTE teaches students of all ages and levels, from all over the world, in a mix of online and in-person classes.  

“Thanks to Covid, we’re now doing hybrid classes,” explains Kelly, “a mix of online and face to face. Our clients are mainly working adults or students, so they’re very busy, and they need that flexibility.”  

At Master PTE, Kelly and her colleagues help students to break the big goal of getting the PTE score they need into smaller, more manageable goals.  

“We don’t ask them to do ten exam tasks in a day, because it’s impossible,” says Kelly. “We focus on what’s doable - a little bit of preparation each day, to make it easier for our students and give them a feeling of achievement, and the satisfaction that comes from that.”  

The skill that Kelly’s students struggle with the most is speaking. It’s a cultural problem, Kelly says, as in Malaysia, people are worried about making mistakes. “We want to boost their confidence and tell them to express themselves. I always tell students, Don’t be afraid to make a mistake. Just say what’s on your mind - it’s ok, we don’t judge people at Master PTE!”  

Speaking to a computer can also be a challenge for some students, but for others, a computer-based exam like PTE helps with their confidence. They prefer to speak to a computer rather than a human examiner.  

Kelly’s students are her inspiration  

One of the things Kelly loves about her job is meeting people from all over the world. “We have students from Japan, from Botswana, from India. It's amazing to connect with people and learn about their culture, their stories. The learning is definitely a two-way street in our classes!” she laughs.  

One of Kelly’s most inspirational students was from India. He was planning to sit PTE in order to move to Australia with his wife and young children. “When I first spoke to him, his English was at a really low level,” she explains. “I thought he would need a lot of preparation.”  

He started studying with Kelly, preparing for the test, and working hard every evening. “He was really burning the midnight oil,” she says, “as he was working full time too. He put in so much hard work, but he was doing it for his family, for his kids’ future, to give them a better life. I really admired his spirit - and I was so happy in the end when he got the score he needed after just two months of studying!”  

The importance of perspective 

Kelly has one piece of advice for other PTE teachers: always try to think from the students perspective.  

“Teaching English is easy for us,” she says. “We use English everyday. That’s why it’s so important to put yourself in your student’s shoes. Make sure they can absorb and retain the information you are teaching them.”  

From time to time, Kelly studies a new language like German, or Japanese, just to remind herself what it’s like to learn a new language.  

“I understand where the students are coming from,” she says. “I’ve been a learner too, and learning English as a second language isn’t easy.”  

That’s why Kelly is so focused on understanding each student’s situation, and making things a little easier for them by supporting them and creating a community that they are part of.  

“I always tell them, Don’t give up!” she says. “Learning can be fun and interesting.”  

Learn more 

For more insights into PTE preparation, have a look at the PTE blog, where you’ll find inspiration, advice, and lots of useful resources such as free lesson plans and preparation tools. And if you’d like to be featured on our PTE teacher profile series, just fill out this form!

When it comes to PTE Academic test preparation, it’s important that teachers know everything about the test-taking process so you can guide your learners each step of the way. From the type of questions and exam timings, to how the test is scored, both you and your students need to stay up to date with changes. That way, you can make sure there are no surprises on exam day and test takers can understand and even learn from their PTE results.  

After sitting PTE, each test taker receives a Score Report, typically within 48 hours. In November, the format of the Score Report changed to make the scoring clearer for everyone.  

Let's take a look at what students can now expect after sitting PTE Academic.  

How has the PTE Score Report changed?  

When a test taker completes their PTE Academic test, they receive a Score Report and now, a new Skills Profile, which are both available on myPTE. The report and profile tell students their test score and language skill level and show them where they can make improvements.  

Here are some changes that have been made: 

1. No more enabling skills  

The PTE Academic Score Report offers test takers an overview of how well they performed during their test. It consists of an overall score of between 10 and 90, which grades their English ability against the Global Scale of English (GSE). They will also see individual scores for the four communicative skills: speaking, listening, reading and writing. These scores are based on their responses to all the exam tasks.  

Test takers can share their score report with an unlimited number of institutions by providing their Score Report Code or assigning results directly via MyPTE. 

Before November 2021, the Score Report also showed an Enabling Skills section. This has been replaced by a new personalized Skills Profile which uses the candidates’ test performance to provide specific feedback. The aim of this is to help guide test takers’ future English language learning. It can also be useful for teachers, especially if test takers don’t reach their required score the first time around and are looking to retake the test.  

Have you considered moving to Canada to study? With more than 100 world-class universities across the country, there’s good reason to. From coast to coast to coast, it offers many international students a safe and supportive learning environment – as well as the opportunity to work after graduation.  

Want to learn more? In this guide, we cover 10 things you should know about studying in Canada:  

1. Canada is incredibly diverse 

More than one in five Canadians were born outside the country – making Canada one of the most multicultural places in the world. According to the most recent statistics, nearly half of the people born outside Canada are from Asia. About 28% of the people are from Europe, and 8.5% are from Africa. Even more, 37.5% of children in Canada were either born abroad or have a foreign-born parent.  

A large number of students at Canadian universities and colleges also come from abroad – which is a big draw for many international students. In fact, international students are driving university enrolment across Canada!  

Discover the five most diverse and multicultural cities in Canada!  

2. The country has two official languages 

Canada has two official languages: English and French. The English-speaking part of the population is called anglophone, while the French-speaking part of the population is called francophone. About 23% of people in Canada have French as their first language, and the majority of them live in the province of Quebec. There are also more than 100 French-speaking universities and colleges across Canada.  

It’s important to note that federal government institutions are all bilingual. This means you can submit your student visa documents in either English or French. When you enter Canada at the border, you’ll also notice the officer will greet you by saying “bonjour, hello” (or vice versa) 

In addition to English and French, there are also 70 indigenous languages spoken in Canada. 

3. Tuition costs can be more reasonable  

International student tuition fees in Canada are usually lower than in places like the US and UK. However, they are still a big expense. According to the government website EduCanada, tuition ranges between $1,800 CAD–$20,000 CAD per year for an undergraduate university degree. Colleges are sometimes less expensive; however, tuition can still reach $18,000 CAD per year.  

4. There are scholarships available  

Good news: there are lots of scholarships for international students in Canada. Many scholarships, called entrance scholarships, are offered to students by institutions upon acceptance based on academic performance. So, you don’t have to apply for them.  

Others are offered by the government. For example, if you’re studying in the province of Ontario, the Ontario Graduate Scholarship Program offers masters and doctoral students up to $15,000. To learn more about scholarships and awards for international students, EduCanada is a good resource.  

5. Institutions provide lots of support 

Universities and colleges in Canada want their international students to succeed. Your institution will have an international student office that should provide services like visa and health insurance support, upskilling workshops, and advice on how to adjust to life in Canada. There will also be campus-wide support services. These include: 

• Mentorship programs 

• Mental health services 

• Academic accommodations 

• Language workshops

• Housing support

• Employment support  

Find out how you can seek help from international student communities.  

6. On-campus housing is a community hub  

The majority of institutions in Canada offer on-campus housing. Sometimes, student residences are reserved for first-year students. But many universities and colleges will also offer on-campus housing to students coming from abroad.  

Residences can consist of dorm rooms, private studio apartments, or shared houses, and often come with a meal plan. Living on-campus is a great way to meet new people from around the world – and for many students, residences become a real community hub.   

But, you can still have a student housing experience off-campus. In most cities, there are student housing options that aren’t affiliated with any particular institutions, but still offer a similar experience with the same amenities – things like cafeterias, study spaces, and entertainment areas.  

Curious about how much it costs to live in Canada? Our student guide examines the living costs across a number of major cities – including Toronto, Vancouver and Halifax. 

7. You might be able to work while you study  

As an international student in Canada, you can only work if you’re enrolled full-time at a designated learning institution (DLI). If so, you’ll be able to work for 20 hours per week off-campus, and full-time during scheduled semester breaks. Your study permit should have your work conditions printed on it.  

However before you begin work, you’ll need to apply for a Social Insurance Number (SIN). This is free and only takes a few minutes to do online.  

How much you make will depend on where you live. The minimum wage in Canada varies by province and territory. For example, in Ontario minimum wage is $14.25 per hour while in British Columbia it’s $15.20 per hour.  

Check out these 10 part-time jobs for international students in Canada!  

8. Travel can be expensive – but there are some cheaper options 

Did you know Canada is the second-largest country in the world? It has a landmass of 9.1 million square kilometers! This is one reason traveling in Canada is expensive. There are also high airport taxes and a lack of competition in the aviation industry, so flying can be particularly pricey. For example, a 1-hour flight between Toronto and Montreal can cost up to $300.  

However, if you want to explore the country – and travel is deemed safe by government authorities this year to do so – there are some cheaper ways to see Canada. For example, the country’s train service VIA Rail offers discounts to students and riders under 25. Alternatively, Megabus is a discount bus service that offers routes throughout Canada and the U.S.   

9. Canada offers post-study visas  

Want to settle in Canada after you graduate? You’re not alone. Three in 10 international students who came to Canada after 2000 have become permanent residents.  

Canada offers a few ways for students to work in the country after graduation. For example, the post-graduation work permit could allow you to stay in Canada for up to three years after studying, if you are eligible. You could also apply for a work permit through an employer.  

10. Canadians value a global perspective  

Having international experience in Canada is viewed as a big advantage. Nearly every university in the country offers their students the opportunity to study or work abroad. Better yet, 80% of employers that hire people with international and intercultural experience say it makes their business better.

To study in Canada, most students need to take an English language proficiency test. PTE Academic is accepted by more than 200 Canada institutions – and the best choice to help you get accepted.