For security reasons, you cannot have more than one myPTE account. Unfortunately, you won’t be able to make a booking until we help you to resolve this issue. We do this by merging your two accounts.
If we identify that you have more than one account, we will notify you on your myPTE account dashboard and we will ask you to fill in a short form. Our Customer Support team will then review the duplicate accounts and will merge the accounts on your behalf.
Once complete, you will be able to continue with your booking as normal.