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Cookie Policy

Cookie Notice

We use cookies because we want to make our websites and mobile applications user-friendly, and we are interested in anonymous user behavior. Our cookies don't store sensitive or personally identifiable information.

These cookies fall into four categories:

  1. Strictly Necessary Cookies

  2. Performance Cookies

  3. Functionality Cookies

  4. Behaviourally targeted advertising cookies

If you do consent to the use of some or all of these cookies you can change your mind at any time and may amend your preferences using the instructions below or via any tool that may be made available on the site for that purpose.

Please note that if you decide to disable cookies that are needed in order for the site to function it may affect your ability to access the site.

List of cookies

Strictly necessary cookies

  • Session Based: To collect information on the use of the site for analysis and to improve its operation or identify and respond to problems.

    • AWSALB, AWSELB – Cookie set by AWS to create “sticky sessions

    • YSESSIONID – Hybris Session ID

    • acceleratorSecureGUID – Hybris secure guide cookie to evaluate if a user has a valid session

    • cookie-notification – Set when a user closes the cookie notification popup

  • Geo Targeting: Used to help identify which country or state you are in so that we can display information relevant to that territory or jurisdiction.

    • geotargetsite – Tracks user location based on IP via Akamai

    • geotargetchosenlocale – Tracks when the user makes a choice to navigate to a store in a specific country

    • system-msg – Used for a global messaging component in the header

  • Google Analytics: Gather data on how users use and interact with our sites. Used to analyze how well our sites are performing and optimize the customer experience.

    • _utma – Google Analytics cookie to track unique visitors

    •   _utmb – Google Analytics cookie to track visitor behavior and measure site performance

    • _utmc - Google Analytics cookie to track visitor behavior and measure site performance

    • _utmt – Google Analytics cookie to throttle the request rate for the service

    •  _utmv – Google Analytics cookie used for user classification

    • _utmz – Google Analytics cookie

    • _ga – Google Analytics cookie to distinguish users

    • _gat_UA-93818630 - Identifier for Google Analytics Account Number

    • _gid – Google Analytics cookie to distinguish users

    • _rollupGa – Google Analytics cookie to store a unique client identifier

Performance cookies

  • Optimize: Multivarient testing tool. Used to optimize the customer experience.

  • Hotjar: Records heatmaps of users' interaction with the site. Used to analyze how well our sites are performing and optimize the customer experience.

Functionality cookies

  • Maritz: Used to deploy customer satisfaction surveys.

Behaviorally targeted advertising cookies

  • Pardot: Marketing platform used for customer and campaign tracking. Used to identify customers' interests and responses to targeted campaigns. Enabled only to collect information for Pearson's use.

  • Salesforce: Sales support tool. Used to track and measure customers' usage of support tools. Enabled only to collect information for Pearson's use.

  • Pearson Education: Sales support tool. Used to track and measure customers' eCommerce usage.

 

Disabling or blocking cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see the list below). Be aware that disabling cookies will reduce the functionality of this and other websites that you visit so that some features may not work.

How to check cookies are enabled on your PC:

Google Chrome

  • Click on the spanner icon (top menu in browser) and select ‘Settings’

  • Click the 'Under the Bonnet' tab on the left, then select the 'Content settings' button

  • Under the cookies section, choose the option that best suits your needs.

Microsoft Internet Explorer or Edge

  • Click on 'Tools' (top menu in browser) and select 'Internet options'

  • Click on the 'Privacy' tab

  • Move the privacy slider to the level of privacy you require. Settings above Medium will disable cookies.

Mozilla Firefox

  • Click on 'Tools' (top menu in browser) and select ‘Options’

  • Select the Privacy icon

  • In the history section choose 'Use custom settings for history' from the dropdown menu

  • Cookies can be enabled or disabled by clicking on the appropriate check boxes.

Safari

  • Click on the Cog icon (top menu in browser) and select 'Preferences'

  • Click on Privacy tab and choose the option that best suits your needs.

Opera

  • Click on the 'Tools' at the top of your browser window and select 'Preferences'

  • Select the 'Advanced' tab and choose Cookies from the list on the left

  • Choose the option that best suits your needs.

Safari on OSX

  • Click on 'Safari' at the top of your browser window and select 'Preferences'

  • Click on the 'Privacy' tab

  • Adjust the level of cookie acceptance here.

Firefox

  • Click on 'Firefox' at the top of your browser window and select 'Preferences'

  • Select the Privacy icon

  • In the history section choose 'Use custom settings for history' from the dropdown menu

  • Cookies can be enabled or disabled by clicking on the appropriate check boxes.